SMS Disclosure

Lotgentix Recon Notifications is a two-way SMS service used by automotive dealerships to coordinate vehicle reconditioning work. Through it, dealership staff, contracted reconditioning vendors, and off-app routing contacts (e.g. detail leads, PDR techs) receive job assignments, daily work digests, and short confirmation prompts; they can also reply with stock-number commands to update vehicle status without opening the app.

The program is operated by Redline Automotive Merchandising LLC from toll-free number (888) 557-2761.

Lotgentix never sends SMS to a phone number that has not been explicitly opted in through one of the surfaces below. Each surface includes a mobile phone field, an unchecked consent checkbox (the user or admin must actively select it), a description of message types, message frequency, "message and data rates may apply," STOP/HELP instructions, and links to our Terms of Service and Privacy Policy — matching carrier opt-in requirements. There is no implied consent, no scraping, and no purchased lists. Every opt-in event is logged with a timestamp and the actor who performed it.

Dealership staff (lot reps, recon techs, dealer admins)

A dealership admin invites staff through the in-app setup wizard or the dealer settings page. The invite flow requires the admin to enter the staff member's phone number and to tick a consent box indicating they have the staff member's agreement to receive workflow SMS. Staff can also opt out themselves at any time by replying STOP.

Contracted reconditioning vendors

A Lotgentix admin (not the dealership) opts vendors in through the admin vendors page at /admin/vendors, after written or verbal agreement with the vendor business. In the vendor edit dialog, a Lotgentix admin must turn on the "SMS opt-in" toggle and enter the vendor's phone number; helper text states that the vendor has agreed to receive job assignments and Y/N accept prompts by text. Vendors receive a Y/N acceptance prompt for each job assignment and can reply STOP to opt out at any time.

Routing contacts (off-app specialists)

Dealership admins manage routing contacts (e.g. detail leads, dent techs, paint specialists) on the dealer settings page under Notifications. Adding a phone number requires ticking an opt-in checkbox; the admin attests they have the contact's permission. Routing contacts receive a once-daily digest of cars assigned to their specialty and can opt out by replying STOP. The same Notifications panel includes an "SMS automation" section where dealer admins configure which automated replies may run without a confirmation text.

The following are real message bodies sent by Lotgentix. Stock numbers and names are illustrative.

Variable; typically 0–15 messages per day per recipient depending on dealership activity.

Conversational replies (e.g. responding to a YES/NO prompt) are not counted against any cap; they happen as often as the recipient needs to coordinate work.

• Reply STOP (also accepted: END, QUIT, UNSUBSCRIBE, CANCEL) to any message to immediately stop all SMS from Lotgentix to that number. You will receive a single confirmation reply.
• Reply START (also accepted: UNSTOP) to opt back in.
• Reply HELP (also accepted: INFO) for assistance and a contact email.
• For anything else, email support@lotgentix.com.

Message and data rates may apply. Your wireless carrier charges its normal SMS rates depending on your plan. Lotgentix does not charge recipients separately for sending or receiving SMS.

The Lotgentix Recon Notifications program is supported on major US wireless carriers (AT&T, T-Mobile, Verizon, and most MVNOs). Carriers are not liable for delayed or undelivered messages.

Mobile information (including phone numbers and SMS opt-in data) will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

See the full Privacy Policy for retention periods and your data rights.

Redline Automotive Merchandising LLC
EIN: 45-4135566
230 Kings Highway East Suite 303 Haddonfield, NJ 08033
Phone: (800) 278-4670
Email: support@lotgentix.com